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Privacy Policy

Vedaslight.com and/or Marina Elias (“Service Provider,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information of users (“Customer,” “Member,” or “you”) who access our website, online services, and Online Community Support Group (collectively, the “Services”). By using our Services, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name, email address, phone number and billing information;

  • Date of birth (to verify age eligibility and as required in order to provide the Services);

  • Payment and subscription details;

1.2 Usage Information:

  • IP address, device information, browser type and operating system;

  • Pages visited, session duration and interactions with content;

1.3 Communications:

  • Emails, chat messages or feedback you provide;

  • Recordings or content shared during live sessions, webinars or community group meetings.

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2. How We Use Your Information

We use your information to:

  • Provide and manage Services, including scheduling consultations and access to courses or community content;

  • Process payments and send billing confirmations;

  • Respond to inquiries and questions;

  • Communicate updates, promotions or other relevant information (you may opt out of marketing emails);

  • Improve the Services and personalize content;

  • Ensure compliance with legal obligations and protect against fraud or misuse;

  • Maintain security and prevent unauthorized access.

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2.1 Payment Information

We use third-party payment processors (such as Stripe/PayPal/Square and other third-party payment processors) to handle all payment transactions. When you purchase Services, including Guided Meditations, your payment information (such as credit or debit card details) is collected and processed directly by the payment processor. We do not store or have access to your full card details. By making a purchase, you consent to the collection and processing of your payment information by these third-party processors in accordance with their privacy policies.

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3. Sharing of Information

We do not sell or share your personal information. Information may be shared only in limited circumstances:

  • With third-party service providers who support service delivery (e.g., payment processors, webinar platforms, IT service providers);

  • As required by law, court order or government regulation;

  • To protect rights, property or safety of the Service Provider, members or the public;

  • With your consent.

Third-party service providers are required to maintain confidentiality and comply with applicable data protection laws.

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4. Cookies and Tracking

We may use cookies, analytics and other tracking technologies to:

  • Enhance website functionality;

  • Monitor usage patterns;

  • Improve the Services and user experience.

You can manage or disable cookies through your browser settings, but this may limit certain functionality of the Services.

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5. Data Storage and Security

We implement reasonable administrative, technical and physical measures to protect your personal information from unauthorized access, loss or misuse.

Data Retention:

  • Personal information is retained for as long as necessary to provide Services, comply with legal obligations, resolve disputes and enforce agreements.

  • Upon account termination or request, your data may be anonymized or deleted, unless required to retain for legal purposes.

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6. Rights of Customers (Global and U.S.)

Depending on your location, you may have the following rights:

6.1 Access and Correction: Request access to, correction or deletion of your personal information.

6.2 Data Portability: Request a copy of your information in a structured, machine-readable format.

6.3 Consent Withdrawal: You may withdraw consent for processing your personal data at any time.

6.4 Marketing Opt-Out: You may opt out of marketing emails by clicking “Unsubscribe” or contacting us.

6.5 CCPA (California Residents):

  • Right to know what personal information is collected and how it is used;

  • Right to request deletion of personal information;

  • Right to opt out of the sale of personal information (we do not sell personal data).

6.6 GDPR (European Residents):

  • Right to access, rectify, erase, restrict or object to processing of personal data;

  • Right to lodge a complaint with a supervisory authority.

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7. Children’s Privacy

The Services are intended for users 18 years or older. We do not knowingly collect personal information from children under 18.

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8. Third-Party Services

Our Services may integrate with third-party platforms (e.g., Zoom, Google Meet, payment gateways and other third-party platforms). Their privacy policies govern the use of information on those platforms. We encourage you to review their policies.

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9. International Users

If you access our Services from outside the U.S., you consent to the transfer, storage and processing of your information in the United States and other countries where we operate, in compliance with applicable data protection laws.

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10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on the website (vedaslight.com). Continued use of Services constitutes acceptance of the revised Privacy Policy.

 

11. Contact Information

For questions, concerns or requests related to your personal information, please contact us at: info@vedaslight.com or via our contact page.

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